JOB

CITY MANAGER - ZÜRICH

Main Job Tasks and Responsibilities


Strategic Input - Liaison with management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.


Coordination and Supervision - Coordinate, manage and monitor the core operations and processes in Zurich, including production. Use excellent judgment to uphold our high-quality standards.


Business Development - Be commercially accountable, manage accounts and network to continuously grow our portfolio of B2B and B2C clients in Zurich.


Financial - Review financial statements and data/KPIs. Utilize financial data to improve profitability. Plan effective strategies for the financial well-being of the destination. 


Human Resources - Organize recruitment and training of required staff. Monitor and evaluate performance.


Sales, Marketing and Customer Service - Manage customer support. Plan and support sales and marketing activities.


Your Profile


College degree in business administration, commerce, management or operations management


At least 5 years of experience in managing operations, accounts, sales and/or business development


Commercial acumen and negotiation skills


Effective and persuasive communicator, both internally as well as with external partners


Very strong analytical and critical thinking skills to solve problems independently and hit goals


Sharp eye for detail, strong work ethic, and a capacity to prioritize and multitask


Ability to adapt to a fast-moving startup environment


Knowledge of Zurich backwards and forwards


Fluency in Swiss-German/German and EnglishWhat You Need to Know

CUSTOMER RELATIONSHIP / PROJECT MANAGEMENT INTERNS

Main Job Tasks and Responsibilities


Customer Relationship – provide high quality support to our customer – we are proud of our NPS of 50+ and strive to deliver excellent customer support


Key Account Management – develop and manage independently the implementation of the On My Way services within businesses


Project Management Activities – manage your own projects as we seize market opportunities and bring On My Way to the next level


Business Development – participate in our business development activities


Admin – support On My Way from a back-office standpoint


Your Profile


You want to immerse yourself in the startup World and are excited to learn new skills


You are a people person who isn’t afraid to be a bold and outside of the box thinker


You are accurate and process oriented


Project management runs in your veins


You are familiar with standard office management tools


You are available for at least 5 months


You write and speak fluently French and English; German would be a great plus 

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